Need month to month billing? You can subscribe to our Small Office Security hosting package via credit card or by PayPal. The price is just 13.66 CAD (plus GST).
What is DNS anyway?
DNS refers to the “domain name service”. Every hosting company and Internet access provider on the Internet provides DNS service for their customers.
How to create new email addresses in SmarterMail 5
The first step is to login to the webmail interface at mail.yourdomain.ca (see the screen shot below each step as an example)
I received mail via Canada Post for domain renewal. Is it real?
No! You will never receive postal mail from us to renew your domain name. In fact even if your domain name is not registered with Infologistix you should never respond to postal mail “domain expiry notifications”.
I can’t click on links in webmail. What do I do?
Your default view in webmail is set to plain text. That’s OK, it’s a best practice that prevents the automatic loading of remote images. Unfortunately it also renders links in the email unclickable. There is an easy fix. Just click on HTML in the View menu of a message display window (see the screen shots below)
Support Desk Home
Infologistix fully supports all of our great services. If you ever have a question you can email email hidden; JavaScript is required.
Why is my Blackberry email delayed?
Blackberry email is “pushed” to Blackberry phones (BB) using two different RIM products. The email account assigned by your cell carrier resides on a Blackberry Enterprise Server (BES) and every other account you set up uses the Blackberry Internet Service (BIS).
Mailbox full error, what do I do?
If you receive a message from the System Administrator such as this:
The size limit of 1000 MB for mailbox email hidden; JavaScript is required has been exceeded. Incoming mail to that mailbox is currently being rejected.